At Miga, we use a third-party video service called Zoom for our interactive video visits. If you haven’t used it before, or don’t have it set up on your device, you’ll need to do so before your first Miga Visit. Follow the steps below to get Zoom configured on your Apple device.

1. Download the Zoom app

Find the Zoom app page in the Apple App Store (for iPhone) by tapping this link or Google Play (for Android) by tapping this link. On the Zoom page, tap the “Get” button to start downloading the Zoom app (or cloud icon, if you’ve downloaded it previously).

2. Set up Zoom

Once you have the Zoom app downloaded on your device, complete the following steps to get everything set up on your device.

1. Go to the Zoom test page and click “Join Meeting”. Select “Open” when asked if you would like to open the page in Zoom.

2. Enter your name and select “Continue”

3. Tap “OK” to let Zoom access your camera

4. Tap “OK” to let Zoom access your microphone

5. Tap “Wifi or Cellular Data"

6. This will end the Zoom test. Select “Done" then "Leave” to exit the meeting